SERVPRO of Montrose / Telluride Employee Photos

Female employee, black sweater, in front of logo smiling

Kristine Jones - Office Manager

We are excited to have Kristine as our Office Manager here at SERVPRO of Montrose / Telluride since 2021. She has over 20 years of office experience in many essential areas, among them are:

• Bookkeeping
• Accounting
• Human Resources
• Inventory
• Customer Relations

She can be reached at (970) 240- 6970. When out of the office, Kristine loves devoting time to her amazing husband and family consisting of a daughter, son, daughter-in-law, and three wonderful grandkids.

Female office employee holding a dog in front of a SERVPRO vehicle.

Jessica Helton - Production Manager (and Benny)

Jessica is the Production Manager for Fire and Contents restoration at our SERVPRO of Montrose/Telluride franchise. She has been a member of our team since 2017, and is an experienced manager.

Certifications and Training:

  • IICRC Water Damage Restoration (WRT)
  • IICRC Fire and Smoke Damage Restoration (FSRT)
  • OSHA 10 Health & Safety
  • Xactimate Level 1
  • Subrogation Training

She also oversees most biohazard cleaning jobs. Jessica has a long history of retail experience, especially in Business and Retail Management. She helps with our tracking and billing with her knowledge of Xactimate Level 1 and Subrogation.

Male employee Edwin, standing in front of a SERVPRO banner

Edwin Gonzalez - Production Technician

Edwin is excellent at building relationships with our clients and is highly skilled at creating containment during mold damage remediation jobs. 

Certifications and Training:

  • Project Manager
  • OSHA 10, Subrogation
  • Hero Ready

When he is not at work doing a great job, he loves spending time with his family and brand new baby boy. 

Man with a white beard and glasses in a green servpro labeled golf shirt next to a colorful banner

Jim Gilleece - Warehouse Manager

Jim is a cornerstone to the efficient operation of our production crews. He keeps the warehouse and equipment organized and running like clockwork. We have a large inventory of unique equipment to maintain, and his extraordinary knowledge and maintenance abilities with it are rare skills that enable us to be more efficient and reliable in our work. We are fortunate to have him on staff.

When Jim is not busy in the warehouse you will find him on the lake, fishing and enjoying his boat. He is a true sportsman and loves nothing more than being in outdoors.

male employee with glasses posing

Brad Knauer - Production Manager

SERVPRO of Montrose / Telluride is excited to have Brad Knauer's talents as a Production Manager. As a Production Manager, his vast experience as a previous owner/operator back East expands the scope and execution of restoration services. He is currently working on his Hero Ready Certification and has garnered many other certifications as listed below:

IICRC Certifications

  • WRT - Water Damage Restoration
  • ASD - Applied Structural Drying
  • CCT - Carpet Cleaning Technician
  • FSRT - Fire & Smoke Restoration
  • OC - Odor Control
  • UFC - Upholstery & Fabric Cleaning
  • JTC - Journeyman Textile Cleaner
  • JSR - Journeyman Fire & Smoke Restorer
  • CRT - Color Repair Technician

When not at work, Brad states that the Colorado Countryside is his playground for all types of activities.

female employee in front of a SERVPRO sign

Maggie - Job File Coordinator

Maggie is all too familiar with what it takes to run the internal processes of our business successfully. She has had many years of experience in restoration from receptionist, dispatch, scheduling, job file coordinating, general customer service, ad hoc IT support. If you should speak with Maggie when you call you will find her a helpful resource.

tech, beard and black shirt posing in front of logo banner

Joe Hoff - Estimator

Joe has the background to provide excellent service for our customers. He has been in the insurance and restoration industry since 2007 and has earned IICRC certifications for WRT water damage restoration and RRP lead paint and asbestos biohazards removal. Joe enjoys working in our industry, particularly on bringing a "silver lining" to complex circumstances and leaving a project better than it was before the loss.
Joe loves the area we live in and enjoys experiencing the great outdoors with his family--especially rafting, hiking, and camping. Joe can be spotted working and playing with his World's Greatest Dad mug close by.

Male smiling in black SERVPRO teeshirt and hat in front of banner

Charles Perry

Charles brings his well-seasoned teamwork ethic to our SERVPRO of Montrose / Telluride restoration company. We are excited with his strong personality and how he relates to coworkers and customers alike. He is the proud father of a son and eagerly awaits his upcoming wedding this summer.

Female posing in black shirt and banner in background

Maranda Kingsada

Maranda is a Content/Production team member to SERVPRO of Montrose / Telluride. She is new to the restoration industry and is studying the Hero Ready program and excelling. Miranda’s years of customer service and retail experience make her an important link between our home base and clients. She is a proud momma of two children and hails from Colorado, so naturally Maranda loves making memories with her family in the great outdoors.